What does "M" mean?
M means 1,000 labels, so 36M is equal to 36,000 labels. Labels on the web are sold in sleeves only.
How many ink rollers come with an Avery Dennison® Monarch® handheld labeler?
Every new Avery Dennison® Monarch® handheld labeler comes with one ink roller. Additionally, every sleeve of labels comes with one ink roller as well. The ink rollers are packed into the core of each sleeve of labels.
Are Avery Dennison products covered by a warranty?
Avery Dennison Monarch handheld labelers are backed by a limited 1-year written warranty. Specific product warranty details and manuals can be found here.
How many labels come in a sleeve?
The number of labels per sleeve varies. Please visit the label product pages for specific details.
What are the dimensions of Monarch handheld labelers?
Labeler dimensions vary by model. Please visit the labeler product pages for specific details.
How are Avery Dennison Monarch handheld labelers cleaned?
Click here to to visit Avery Dennison's main site for a full list of labeler types and cleaning instructions.
Can Monarch or third party labelers be repaired?
Our repair facility can repair broken bands on your Monarch or select third party labeler via a flat rate fee by model. Please complete this repair form and include cash or check payment made out to Avery Dennison, along with your labeler and ship to:
200 Monarch Lane- Door 37
Miamisburg, OH 45342
Bands are also available for purchase for $10 each. Some customers choose to change bands on their own, in which case the limited 1 year warranty on the labeler is voided. To order bands contact Customer Service at 800-543-6650 or or via email at email@example.com. Hours of operation are Monday-Friday from 8:00am-6:00pm EST.
What is the shipping policy?
Our standard shipping method and carrier is UPS ground.
In-stock products typically ship in about 2 business days (or sooner if possible) from receipt of valid order. Please allow additional time for weekends and holidays. Custom Monarch products typically ship in about 4-6 weeks depending on availability. Some products require separate shipments. Should this occur, it will be identified on your invoice statement. Avery Dennison shall not be responsible for delays or losses due to force majeure type events, such as fire, strikes, labor disputes, natural disasters, severe weather, terrorism, carrier delays, and any other delays beyond Avery Dennison’s control.
What is the return policy?
You may return any unopened product within 30 days of the product ship date. Customized products or partially used merchandise can not be returned. No product returns after 30 days from the date of shipment will be accepted. For items returned that are not deemed as incorrect merchandise or defects in material or workmanship, Avery Dennison may charge a restocking fee equal to 15% of the value of the order. To obtain a return authorization contact Customer Service at 1-800-543-6650 or via email at firstname.lastname@example.org. Customer Service hours of operation are Monday-Friday from 8:00am-6:00pm EST. Once RMA is received, please include with product for return and ship to:
Printer and Fastener Solutions
170 Monarch Lane
Miamisburg, OH 45342
If a product is defective or an incorrect item was shipped, Avery Dennison will issue a UPS call tag. UPS will pick up the merchandise and return to our facility. Once the return is received, a credit will be issued.
I'm tax exempt. Why are you charging me sales tax?
All website orders are not tax exempt. For tax exempt orders please contact Customer Service at 1-800-543-6650 or via email at email@example.com. Customer Service hours of operation are Monday-Friday from 8:00am-6:00pm EST.
What credit cards are accepted?
We currently accept: Visa, Mastercard and American Express. For other payment types or special terms please contact Customer Service at 1-800-543-6650 or via email at firstname.lastname@example.org. Customer Service hours of operation are Monday-Friday from 8:00am-6:00pm EST.